OUR SERVICES
OS AND SERVER MIGRATION
Sometimes operational systems and servers do not perform to the utmost. DigiTech Maintenance and Support specialists can migrate the product to another OS or server to improve performance results.
THIRD-PARTY SOLUTION MAINTENANCE
DigiTech extends the useful life of 3rd party software well beyond the end-of-life declaration and helps you reduce the TCO and generate a bigger return on your IT investments while still providing the exemplary services your clients deserve.
TASK/BUG TRACKING SYSTEMS DEPLOYMENT AND CUSTOMIZATION
Taking the value of reporting and identifying defects into account, DigiTech specialists can deploy and customize task and bug tracking systems to guarantee fast issue recognition, processing, and reporting.
SOFTWARE MAINTENANCE AND PROACTIVE SUPPORT
Our proactive approach lets us warn the customer if a backup is needed, prevent hacker attacks, and foresee other technical problems that can affect your business.
APPLICATION IMPROVEMENT
Our Support engineers revise the current state of an application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of web products.
PERFORMANCE/AVAILABILITY MONITORING
DigiTech helps companies ensure their Internet products are running well by developing and installing monitoring solutions to prevent break-downs.
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SUPPORT LEVELS
ISSUE PROCESSING ON ALL 3 SUPPORT LEVELS.
- Monitor System Data Analysis
- System Malfunction Answers
- Issue Detection
- System Configuration Improvement
- Cache Clearance
- Server Issue Detection
- New System Versions
- Application Improvement
- Code Fixes
- Bug Detection with Software Understanding